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Q4: Do you only sell Canadian drugs or do you sell drugs from other countries as
well?
A: In addition to dispensing from our affiliated Canadian dispensing pharmacy, we also arrange for your medications to be dispensed from licensed pharmacies and international fulfilment centers that are approved by the regulatory bodies in their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, India, New Zealand, Australia, Turkey, and United Kingdom.
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Q5: If my drugs are shipped from countries other than Canada, will I receive
Canadian drugs from the dispensaries in these other countries that ship to me?
A: No, Canadian drugs are only shipped from our
affiliated Canadian dispensary. Our affiliated dispensaries in other countries
will ship drugs that they have procured from either their own jurisdiction or
other countries except Canada and USA. Rest assured that we only affiliate with
authorized dispensaries that procure products through reputable sources.
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Q6: What is the difference between brand and generic drugs?
A: The biggest difference between most brand name drugs and their generic equivalents is that the brand product costs significantly more.
Brand and generic drugs are therapeutically and chemically equivalent. Generic drugs are required to have the same active ingredient, strength, dosage form, and route of administration as the brand name product. In some countries, trademark laws require the drugs to look different, so the generic version may be a different color, a different shape, have a different taste, or contain inactive ingredients that are different.
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Q7: Are generic drugs safe?
A: Yes. Each generic must demonstrate it is equivalent with its brand-name counterpart by showing that it delivers the same amount of active ingredients into a patient's bloodstream in the same amount of time as the brand name drug.
Generic drugs that do so should have the same therapeutic effect and therefore the same benefits and risks as their brand-name counterparts, but at less cost.
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Q8: How much am I charged for shipping?
A: Our shipping charge is a single flat rate of $10.00 for your
entire order regardless of the number of products you order.
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Q9: Can I return my medications if I no longer need them?
A: Because we work in conjunction with licensed pharmacies to protect your safety and the safety of other parties involved, once a prescription and/or non-prescription product has been dispensed, it cannot be returned for any reason.
Under applicable
pharmaceutical law prescription drugs are not returnable. All sales are final.
The B.C. College of Pharmacists states that once a medication has left the
pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1) So
before ordering (completing your order) please consult with your physician
regarding your medication. For more information, please look in our
policies section.
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Q10: How long is delivery time?
A: Items from Canada will arrive in 4-8 business days and overseas products will arrive in 14-18 business days.
Please Note: Due to the impact of COVID-19, orders from Canadian suppliers may take 2-3 weeks and from international suppliers may take 4-8 weeks. For more information please contact Customer Service.
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Q11: How can I pay for my order?
A: GlobalDrugsDirect.com accepts major credit cards. We also accept personal checks and international money orders, however, these must
clear your bank before the medication will be shipped. If you pay by money order
or check, please write it to Candrug.
We DO NOT ACCEPT money orders that are US only and state "Negotiable only in the US".
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Q12: Are there any limits on the type of prescriptions I can have filled?
A: Global Drugs Direct legally cannot ship narcotics or controlled drugs and
benzodiazepine medications across the border.
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